Articles

 Can I update my information while my order is being processed?

Unfortunately, your information cannot be updated while your order is being processed....

 How can I find out what my plan includes?

Details of the HostingAlerts plans can be found...

 How do I cancel my account?

With HostingAlerts you can cancel your account at ANYTIME.- Login to your...

 How do I change my payment method?

 To have your payment method changed you should first ensure that your account profile has...

 How do I view my information in your system?

You can view all of your personal and billing information...

 How long do you keep my account details in your system?

We keep account details in our system for 30 days after a cancellation has taken place, but under...

 If I cancel my account after 30 days can I get a refund?

As we currently do not offer a money back guarantee you can cancel your account at anytime.For...

 If I cancel my account, can I reactivate it?

Your account can be reactivated by HostingAlerts if you cancel it.If you cancel after the...

 Where are your Terms & Conditions located?

You can view our Terms &...

 Where's my welcome letter?

Upon sign-up, you will received a welcome letter that contains your service information.  If...